Alberto Silva, Associate Partner at New Angle, explains why Operational Excellence should be seen as "a state in which the level of business performance consistently meets the expectations of customers, shareholders and employees".
Pedro Latoeiro and Filipe Domingues, co-founders of the Center for Cooperation in Cyberspace, explain how the confrontation with cybercrime has become inevitable and there is only one way to face it: to ensure that everyone in the organization is responsible for cybersecurity.
Nuno Moreira, Co-founder of the Fullsix Portugal agency and Guest Professor at Nova SBE, explains how content should "be like water" and adapt to the strategy, the needs of the main target audiences and the different channels.
Filipa Caldeira and Pedro Batalha, co-founders of the Fullsix group, give us some examples of companies with a strong focus on "customer experience" and how it is being shaped by new digital technologies.
Alexandra Barosa-Pereira, author and researcher in the field of coaching, explains how "Coaching" is a personal and professional development practice that aims to bring about transformation, well-being and happiness in different areas of life.