It is up to operations to continuously manage and improve all these factors of production, with the aim of creating the competitive advantages that are essential to any business and in any market.

Procurement and global sourcing have evolved into complex strategic functions that are critical to an organization's success. Pedro Silva Caldeira, Academic Director of the Procurement & Global Sourcing Program, explains what is expected of the procurement area in today's global market.

Pedro Caldeira, a specialist in the areas of Operations, Procurement & Supply Chain, explains the current panorama of Operations and how to increase productivity in the sector.