Quality in hiring is a crucial factor for a company's success. It involves the process of selecting and hiring people who have the skills, knowledge, and experience needed to perform their jobs effectively. Learn about the general metrics to consider suggested by the Adecco Group.

Staff turnover

Turnover looks at the percentage of people who resign or have to be dismissed in a given period. Looking at turnover as a whole gives a general idea of the effectiveness of hiring processes. Observing the evolution of turnover in the first six months is a valuable tool to assess how the company hires.

Professional performance

You can judge the quality of the hire by how quickly and efficiently they perform their duties. Whenever a company carries out performance reviews, it can measure the success of its new hires. Is performance as expected, or above or below expectations? Is the standard different from previous hires?

Careful assessment

During the selection process, it is important to conduct thorough assessments to identify qualified candidates. This may include CV review, interviews, technical tests, group dynamics and reference checking. It is also important to assess candidates' behavioral competencies, such as communication skills, teamwork, leadership and adaptability.

‍Promotions

This is a long-term metric, as it measures the time it takes for an employee to be promoted and the time it takes for new hires to be promoted within two years.

Staff involvement

It is recommended to carry out a satisfaction survey on people's engagement with the company culture, the volume and specificity of the work, the salary, among others. This not only provides information on the effectiveness and timing of the integration program, but also allows the company to identify and correct the points where employees are most dissatisfied.

Talent retention

Quality hiring is not just limited to the selection process, but also includes strategies to retain talent. This can involve providing opportunities for growth and development, a positive work environment, competitive benefits and recognition for performance.

Keeping records

It is important to keep records in order to understand in hindsight how hiring decisions were made and whether there is a considerable or residual success rate.

Not being afraid of change

There is no point in keeping the metrics if no changes are made based on the findings. If the company is experiencing high turnover, meet with management to discuss the problem and, if appropriate, change the metrics and process.

In conclusion, quality hiring can bring higher productivity, better performance, higher people satisfaction, and a reduction of costs related to staff turnover. Therefore, it is essential to invest adequate time and resources in the hiring process to ensure the selection of the best candidates for the available positions.

This article is republished as part of a partnership with Supply Chain Magazine - read the original here.

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Advanced Program in People & Culture Management?
Published in 
11/7/2023
 in the area of 
Leadership & People

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