Filipa Caldeira

UZER Partner @ UZER Consulting
With a career in marketing at Procter & Gamble, both in Portugal and in Europe (Brussels), she developed successful strategies for global brands. As a founding partner of Fullsix Portugal and Spain, she consolidated the agency’s leadership in the digital marketing sector.
Marketing, Sales and Operations

Customer Experience Obsession: the road to a successful business

Filipa Caldeira and Pedro Batalha, co-founders of the Fullsix group, give us some examples of companies with a strong focus on "customer experience" and how it is being shaped by new digital technologies.