COVID-19 has introduced drastic changes to the way we work, mainly by forcing many people to do it remotely. This has brought us both benefits and challenges. Filipa Breia da Fonseca explains what positive and negative consequences can arise in the area of health.
Companies of all backgrounds realise that to be effective and meet the challenges in today's demanding environment they need different leadership tools and organisational capabilities from those that helped them succeed in the past.
A consultant, researcher, and professor, Filipa Breia Fonseca has dedicated her career to improving services and training healthcare professionals, as well as to building bridges between academic knowledge and practical application. With over 20 years of experience, she leads consulting and training projects for hospitals, pharmaceutical companies, medical technology firms, and professional associations, and is a leading authority in the areas of Operations Management and Organizational Safety in the healthcare sector. Her teaching approach emphasizes critical thinking, process improvement, and a direct connection to practice. She believes in simple yet impactful solutions and advocates for participatory methodologies that empower professionals to transform their work environments using accessible and applicable tools.