AI is fundamentally transforming the banking industry, but the pace of change is constrained by regulation, governance, and legacy systems. This article explains what is changing, the main challenges of implementation, and what sets apart the banks that will lead “Banking 3.0.”
I am a data and artificial intelligence professional and a professor at Nova School of Business and Economics. I develop and implement AI systems with the aim of helping companies utilize and maximize the potential of this technology. I teach programming, data science, and AI in higher education and executive training programs, working closely with students and professionals. I write about AI and society, notably as a contributing columnist for CNN Portugal.